Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, our certified technicians can diagnose and repair garage door sensor issues within the same visit—typically in under an hour. Our same-hour arrival guarantee means we'll be at your door quickly. Don't ignore sensor problems—they're a critical safety feature. Call us at (330) 583-5413 for immediate assistance.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door sensor issues can stem from misalignment, dirt and debris, wiring problems, sunlight interference, power issues, or water damage. Our technicians will identify the exact cause and provide a lasting solution.

Question 3

Do you offer financing for new insulated door installations?

Accepted Answer

Yes! We offer 0% APR financing for 12-18 months, extended payment plans up to 60 months, and special promotions. An insulated garage door typically pays for itself through energy savings within 3-5 years.

Question 4

What is your service area?

Accepted Answer

We serve a 30+ mile radius from Rittman, OH covering Wayne, Medina, Summit, and Stark counties including Wadsworth, Barberton, Norton, Akron, Medina, Wooster, Orrville, Green, Massillon, and Canton.

Question 5

What warranties do you offer?

Accepted Answer

We offer a 2-year warranty on labor, full manufacturer warranties on parts, a same-hour service guarantee, and a satisfaction guarantee on all work.

Question 6

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 4-6 hours, including removal of the old door, track installation, spring installation, door assembly, opener installation, testing, and cleanup.

Question 7

Are you licensed, bonded, and insured?

Accepted Answer

Absolutely! We hold all required state and local licenses, carry comprehensive liability insurance and workers' compensation, and are OSHA Compliant, IDA Certified, and BBB Accredited.

Question 8

Do you offer emergency service?

Accepted Answer

Yes! We provide 24/7 emergency garage door service with same-hour arrival throughout our entire service area. No extra charge for evening or weekend calls.

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